Since the modern world is a technologically driven place, it makes it practically impossible for people to perform their jobs without the use of a computer, so in the event that an employee encounters a problem with their computer, a Desktop Support Engineer may be able to assist them. A Desktop Support Engineer is responsible for offering technical assistance and troubleshooting help to clients and users regarding their computer hardware and software. Most of the time, they assist in getting the IT equipment up and running so that everything runs as smoothly as possible. Also, Desktop Support Engineers are required to assist with the initial setup, installation, and maintenance of computers and other IT components as well. IT/Desktop support is a career full of opportunities, may offer you a way to break into almost any tech-oriented industry, and is an excellent way to learn great technical skills from the best in the industry. If you enjoy working with computers, networking devices and people, then a career in IT support may be the right choice for you. As an applicant for this field, you should be able to demonstrate that you are proficient at problem-solving and enjoy interacting with others. Having said that, you should be ready with answers to the most frequently asked questions during the Desktop Support Interview. In this article, we will discuss what is Desktop Support Engineer (Roles and Responsibilities) is as well as the most common Desktop Support Engineer Interview Questions and Answers that have been grouped based on their difficulty level, both for freshers and experienced candidates. Practice these questions on a regular basis to increase the likelihood of getting acquitted of the interview.
Desktop support engineers are typically IT experts who resolve issues related to Information Technology (IT) within an organization or for individuals. Also, they are able to aid with the setting up and maintenance of laptops and the resolution of security and server issues that affect businesses. It is their job to assist companies or individuals in installing, patching, upgrading, and troubleshooting software and fixing any security issues with these machines, and even assisting with issues related to servers or racks.
